Frequently Asked Questions
General Questions
What is Easy2Kart?
Easy2Kart is your one-stop online shop for a wide variety of products at competitive prices. We aim to provide a fast, convenient, and reliable shopping experience.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track your orders, save your details, and enjoy a smoother shopping experience.
How do I track my order?
Once your order is shipped, we’ll email you a tracking number. You can use this to track your order directly from the shipping provider’s website.
Can I cancel or change my order after placing it?
If your order hasn’t been processed yet, you may be able to cancel or make changes. Please contact us as soon as possible.
Is there a mobile app for Easy2Kart?
We’re currently working on a mobile app! In the meantime, our website is fully optimized for mobile devices.
Shipping and Delivery
What shipping methods do you offer?
We offer standard, expedited, and express shipping options. Shipping availability and cost vary by location and order size.
How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected. Standard shipping typically takes 3–7 business days.
Do you offer international shipping?
Yes, we do ship internationally. Delivery times and charges may vary depending on the destination.
How can I qualify for free shipping?
We offer free standard shipping on orders over $50 (within select regions). Check our shipping policy for more details.
What happens if my package is delayed or lost?
If your order is delayed or lost, please contact our support team. We’ll investigate and work to resolve the issue promptly.